QUALITY, ENVIRONMENT, AND FOOD SAFETY POLICY
At Mendos Garden Exclusive Hotel, our primary principle is to maintain customer satisfaction at the highest level, ensuring the continuity and development of our business.
.To continuously uphold this principle, we commit to Adhering to national and international standards,
- Preserving nature and wildlife,
- Preventing pollution by ensuring the recycling and disposal of waste,
- Taking precautions and conducting risk analyses to address any accidents or emergencies that may occur during our operations,
- Emphasizing cleanliness and hygiene to the maximum extent possible in our establishment and adhering to all hygiene rules,
- Ensuring food safety by adhering to the principles and practices of the Turkish Food Codex and Halal-certified products, from material procurement to guest presentation,
- Setting an example for other businesses with our friendly, reliable, and competent staff,
- Valuing the training and development of our staff to provide quality service to our guests,
- Ensuring the satisfaction of both our guests and our employees,
- Prioritizing our guests’ requests, suggestions, and complaints and providing immediate responses,
- Achieving profitability and savings through efficient work processes,
- Continuously improving and enhancing ourselves to embrace a quality product and service consciousness and attain an international business profile in the tourism sector,
- Adopting these principles as our Mendos Garden Exclusive Quality and Food Safety Policy and ensuring their implementation by our employees in their duties.
.This policy reflects our commitment to excellence in quality, environmental sustainability, and food safety.
